The product description says it may take 7-10 days to ship but I need it for a birthday present this week. Can I get it sooner?
Possibly. Just send us an e-mail (see contact page) and we will check to see if we can accommodate your request. Overnight shipping charges may apply.
How strong are the rubber links in the IMK cuffs?
The rubber we use is very strong and will not break by stretching so that you can pull the cuffs over big hands. However, if you accidentally nick the rubber with something sharp like a razor or slide the cuff on over a sharp ring this could cause the rubber link to break.
What should I do if a rubber link on my IMK cuff breaks?
We will replace a reasonable amount of broken rubber links for free. The only requirement is that you pay to mail the piece to us. Just e-mail us (see contact page) and we will give you shipping instructions. We will pay for return shipping.
How should I store my IMK cuffs?
Always store rubber and any jewelry out of sunlight, in a cool, dry place.